Category: Communication
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Biography vs. Resume
It’s amazing how quickly things change in the business and career arenas. For ages all you needed was a resume when applying for a job. Now it seems that not only do you need a resume, you also need a professional bio and maybe even a LinkedIn page. Holy cow! It’s getting more complicated every…
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Understanding Your Customer
We all know that businesses are supposed to solve problems. But more important to problem-solving is a business’s ability to respond to what customers want. One of the biggest mistakes an entrepreneur can make is ignoring what customers say. A good entrepreneur should first ask, “what is the problem for my customers?” In my industry…
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Emotional Intelligence
The concept of emotional intelligence (EI) has been studied for decades. It wasn’t until 1995, with the publication of Daniel Goleman’s book Emotional Intelligence ,that EI was pushed to the forefront. At the same time, employers still didn’t embrace EI in the workplace. Maybe it was because they believed that emotional intelligence myths like the…
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Emergency Broadband Benefit
The Emergency Broadband Benefit is an FCC program to help households struggling to pay for internet service during the pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, and virtual classrooms. About the Emergency Broadband Benefit The Emergency Broadband Benefit will provide a discount of up to $50 per month towards…

