Studies show that texting has replaced voice calls and even emails as the primary form of communication. In fact, in a recent poll by Time, 32 percent of respondents said they’d rather communicate by text than phone, even with people they know very well. This shift to text isn’t just for personal communication. It’s even truer in the business world, where people prefer to email or text with colleagues.
Even though more and more people are using text-only communication (instant message [IM], phone text, and chat functions) in the workplace, it does have its pros and cons. Learn how you can effectively use text-only discussions in your virtual teams.
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